How to communicate compensation changes so employees know what to do

3 ways to enhance business performance through clear communication

1. Understand your audience

Just as my builder knew my family would be affected by demolition and rebuilding, you need to know your audience.

2. Develop a communication campaign

My builder called me, sent text messages and emails throughout the renovation project. And he used language I understood without a degree in construction management.

3. Support managers in their communication role

As the person in charge of the renovation, my builder embraced his role as a communicator. And not only with me: he also provided his team with clear direction.

Bonus tip: Measure, measure, measure

My builder asked for feedback during the many months of my project. You should do the same.

Alison Davis is founder and CEO of Davis and Company, the award-winning employee communication firm. Visit to know more.

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